Welcome to Pick-Me’s FAQ page, where we answer the most common questions related to purchasing dried fruits and vegetables. If you don’t find an answer to your question, please contact us at support@pick-me.shop.

  1. What products does Pick-Me sell?
    We offer a variety of dried fruits and vegetables, such as apples, bananas, carrots, and more, with a focus on high quality and preserving nutritional values.
  2. How do I place an order?
    Add the products you wish to purchase to your cart, then follow the checkout steps to enter your shipping and payment details. Your order will be confirmed after payment is received.
  3. What are the shipping costs and delivery times?
    The shipping cost depends on the destination and order weight and is displayed during checkout. Delivery times range from 2-10 business days depending on the region. Check the shipping policy for details.
  4. Can I return products?
    Yes, you can return products within 7 days of receipt if they are in their original condition and unopened. Please contact us to arrange a return.
  5. How can I track my order?
    After your order has been shipped, we will send you a notification with tracking details (if available). You can also check the status of your order by contacting us.
  6. Do you offer discounts or promotions?
    Yes, we offer periodic promotions, including free shipping for orders above a certain value. Follow our page for the latest offers.
  7. What payment methods are available?
    We accept payments via bank cards and secure e-payment services. The available options will appear during the checkout process.
  8. How can I contact technical support?
    You can contact us via email at support@pick-me.shop or by phone [phone number] for any inquiries or assistance.
  9. Are the products safe and healthy?
    Yes, all of our products are dried using safe technologies to preserve nutritional values, and we adhere to high quality standards.
  10. What happens if delivery is delayed?
    In the event of a delay, please contact us within 7 days of the expected delivery date. We will work to resolve the issue quickly.

Last updated: June 2, 2025